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Join date: Feb 9, 2022
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If you are interested in omnichannel retail, you should never stick to the false definition that omnichannel offers products via different channels. Omnichannel in retail means that all the channels are tied together, and you are providing consumers a personalized experience during shopping.


In other words, you connect your online and offline channels and give the consumer personalized offers based on what they had been searching for.


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Valery Stevenson
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